- Where can I find wedding rings ?
You can reach our products by going to GÃ¼laÃ§tÄ± Jewelery stores or by visiting our online shopping site at www.gulactistore.com
Yes, by visiting our stores or filling information form at our website you can get information about your custom design wedding ring.
- Can I find the rings that i like at your online Shopping site in your Stores?
All of the products in the online store may not be in our stores, but if you request the related product from our sales asistants, they can provide the model as soon as possible.
- Stone at my wedding ring has fallen,what should I do?
After the expertise review, your product modification is performed. Your renovation will be free of charge unless a customer-related problem is detected.
- Are you doing product maintenance?
You can go to GÃ¼laÃ§tÄ± Jewelery stores and ask for maintenance from our sales assistants.
- I left my product to the store for repair, when I get delivery?
With the product number on your product repair tracking form you can get information from our store where you left for repair.
- Gram of my product was missing when it comes to repair, what should I do?
Product to resize or height adjustment is normal to have a lack of gram, also the product may miss grams after care and polishing processes.
- My wedding ring is too tight for my finger,what should I do?
If you experience a problem with it you should go our nearest store and check that if your ring size is taken right. If your ring size is incorrect or changed by time , you should reâorder the ring.
- My wedding ring squeezes my finger, what should I do?
If you experience a problem with periodic swelling of your hands you should go nearest store and check that if your ring size is taken right. If your ring size is incorrect or changed by time , you should reâorder the ring.
- I changed the color of my product, what should I do?
Chemical equipment you use is the cause of change in the color of your product (colognes, creams, soaps, acetone, perfume etc.). You must bring your product to our stores for us to reach a solution.